Terms

General terms of use for free online services of VMZ Berlin Betreibergesellschaft mbH

1. General terms 

1.1 The use of the free online services of VMZ Betreibergesellschaft mbH (referred to as “VMZ” hereafter) and thus the provision of data and information from the various websites of VMZ is subject to the instructions of use provided for each service and the general terms of use given below. 

1.2 Online services are any information on traffic in Berlin available from the websites of VMZ. Users are those who utilise these free services by accessing this information from one of the websites of VMZ.

1.3 The free online services available from the websites of VMZ are freely accessible via the World Wide Web. The traffic information provided are for information and recommendation purposes only and should be used by the users as a guideline. We strongly emphasize to mind your local traffic regulations. Accessing the information does not establish a contractual relationship between VMZ and the user in any way.

1.4 The commercial use of the online services of VMZ such as the dissemination of the information in the commercial user’s own media or websites, or the placing of advertisements of any kind is only allowed when subject to a prior written agreement with VMZ. This applies in particular to the commercial, non-private use of the online services by which the websites of VMZ or their contents are reproduced, copied, reissued, spread or disseminated in any other way. This also applies to the dissemination or public rendering by the user of substantial or minor parts of the information provided by the VMZ for commercial use.

2. Availability of the free online services

2.1 Wherever possible, data are provided by VMZ 24 hours a day. VMZ points out that availability of the services may be restricted during maintenance of the services’ hard and software. However, VMZ will endeavour to reduce maintenance times to a minimum and carry out the maintenance work at set times.

2.2 There is no entitlement to the availability of the free online services of VMZ.

3. Warranty for data and information

3.1 The provision of traffic data may be subject to a time lag which the user must take into account.

3.2 VMZ does not guarantee that the content available or accessible from its websites will always be accurate, complete or current. Responsibility of VMZ is restricted to errors made in the processing of the data

4. Commercial use of data and services

Questions concerning the technical realisation of VMZ websites, the commercial use of the data provided by VMZ or the mobility services of VMZ should be addressed to:

Dr. Jan Kätker
Tel.: +49 (30) 81453 – 126
Fax: +49 (30) 81453 – 176
E-Mail: jan.kaetker@vmzberlin.com

VMZ Berlin Betreibergesellschaft mbH

Privacy

Data protection 

Thank you for visiting our website and for your interest in our company and services. We take the protection of your data very seriously and want you to feel secure when visiting our websites. The protection of your privacy when processing personal data is important to us and is a matter which is always taken into consideration in our business processes. VMZ websites may contain links to websites of other providers to which our privacy statement does not extend.
 
Collection and processing of personal data
 
Whenever you visit our websites, the web server automatically registers the name of your internet service provider, the website from which you accessed our website, which of our websites you have accessed as well as the date and the duration of your visit. Beyond that, personal data are only registered if you have disclosed them voluntarily, e.g. when registering for a specific service or when participating in a survey.
 
Use and dissemination of personal data / predetermination of use
 
VMZ only uses your personal data for the technical administration of the websites, for customer relationship management, for surveys and for marketing purposes within the necessary scope.
 
Communication of personal data to public authorities will only occur if legally required. Our staff are obliged to respect the confidentiality of your data.
 
Cookies
 
VMZ uses cookies in order to track user preferences and to optimise our websites accordingly. Cookies are small files which are stored on your hard disk temporarily, i.e. for the duration of your internet session). This facilitates navigation and enhances usability of a website. Cookies also help us to identify particularly popular areas of the website. We can then adapt the contents of our websites exactly to your needs and thus improve our services. Cookies can be used in order to determine whether previous communications from your computer to our websites have existed. Cookies allow us to identify your computer. They do not enable us to identify a person.
 
You can, of course, visit our website without cookies being enabled. Most browsers accept cookies automatically. You can prevent the storage of cookies on your hard disk by selecting “no cookies” in your browser settings. For detailed instructions on the settings, please refer to the browser help files. In addition, you can also delete the cookie @VMZ..[1].txt. from your system folder at any time. Not accepting cookies, however, might reduce the functionality of our services.
 
Targeted advertising
 
In order to place adverts when you visit our website, we work with qualified service providers. These providers gather anonymous information (i.e. excluding your name, address, e-mail address or phone number) on your visit of this or other websites in order to place adverts for products and services which might be of interest to you. For this purpose so-called DART cookies are stored in your system. Further information is available here.
 
Security measures
 
Technical and organisational security measures are in place in order to protect your data from accidental or intentional manipulation, loss or destruction, or from access by unauthorised parties. Our security measures are continuously being improved according to the latest technical developments.
 
Right to access to personal data
 
On request, VMZ will inform you if and which of your personal data have been stored in our system. If you are a registered user you can view the data and, if you should so wish, delete or change them. We make all efforts to ensure that the data stored are accurate and up-to-date. If nevertheless any of the information stored is wrong, we will correct the respective data on your request.
 
Should you have any queries regarding the processing of your personal data, please contact our data protection officer. Together with his team he will answer your questions, accept your suggestions and take your complaints.
 
 
Data protection officer
 

Dr. Jan Kätker
VMZ Berlin Betreibergesellschaft mbH
Tempelhofer Damm 1 - 7
12101 Berlin
Germany